Privacy Policy
Last Updated: 12 April 2025

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At Tomlin Heating and Air, your trust is our top priority. We’re a family-oriented HVAC company serving the greater St. Louis, MO area, and we are committed to protecting the personal information of our customers — just like we protect your comfort at home.

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What Information We Collect
When you visit our website or contact us, we may collect:

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Your name

Email address

Phone number

Address (when scheduling service)

Any details you provide through our contact form

We only collect the information you voluntarily provide — nothing more.

 

How We Use Your Information

We use the information you share with us to:

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Respond to your inquiries or service requests

Schedule and manage HVAC services

Provide updates or special offers (like our Mother’s Day special!)

Improve your customer experience

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We Do NOT Sell or Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. The only time your information may be shared is:

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When it's required to complete a service (like processing financing with FTL Finance)

If required by law

To protect the safety and rights of our company and customers

Financing & Third-Party Services
If you choose to apply for financing through FTL Finance or take advantage of energy rebates through Ameren Missouri, you will be directed to their respective websites. Please note that their privacy policies may be different from ours. We recommend reviewing their policies when submitting personal info on their platforms.

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Cookies & Tracking
Our website may use cookies to help us understand how visitors use our site and improve the user experience. You can adjust your browser settings to disable cookies if you prefer.

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Your Choices
You have the right to:

Access or update your personal information

Request deletion of your information

Opt out of any future marketing communications

To make any of these requests, just give us a call at (314) 319-9678 or email us at tomlinheatingandair@gmail.com.

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Contact Us
We’re here to help and happy to answer any questions you may have about this Privacy Policy or how your information is handled.

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Tomlin Heating and Air
📍 Servicing the Metro East St. Louis, MO Area
📞 (314) 319-9678
📧 tomlinheatingandair@gmail.com
🕒 Monday – Friday | 7:00 AM – 5:00 PM
🌐 tomlinheatingandair.com